Steps

1. On the left navigation bar, click on the Devices tab, and the Devices page is displayed.
2. In the All Devices section, click on the device name that you want to edit, you will land in the Device Data & Configuration page for the individual device.
3. Please refer to the Device Data & Configuration section for more information on editing a device.

Updating Devices

1. On the left navigation bar, click on the Devices tab, and the Devices page is displayed.
2. In the All Devices section, click on the checkboxes next to the devices you want to update, then click on the … more button and click on Update devices in the dropdown menu.
3. In the Update Configuration pop up, the devices you selected are listed on the top and the Device Type has been pre-selected. Continue to Step 7 below.
   

   OR
   
4. In the All Devices section, click on the … more button and click on Update devices in the dropdown menu.
5. In the Update Configuration pop up, enter the click on the Device Type dropdown menu and select the device type you want to update.
   

   Note: you can only update multiple devices for one device type at a time.
6. Enter the device IDs into the Search for devices query field, a dropdown menu appears as you type for you to quickly select the devices to update.
7. The section following below displays a set of configuration parameters depending on the device type selected. Select the suitable toggles and enter the required values by referring to the units and options as indicated in the pop up window to change the device configurations. Please refer to the Device Data & Configuration section for more information on update devices.
8. Lastly, click on the checkbox to confirm these configuration changes you have made.
9. Click on the Update button to confirm the update to the selected devices.

Updating Devices in Bulk

1. On the left navigation bar, click on the Devices tab, and the Devices page is displayed.
2. In the All Devices section, click on the … more button and click on Update devices in bulk in the dropdown menu.
3. In the Update Device in Bulk pop up, click on the Device Type dropdown menu and select the device type you want to update.
   

   Note: you can only update devices in bulk for one device type at a time.
4. Click on the Network dropdown menu and select the communication network protocol used by the device type.
5. Refer to the CSV file format example on the right to create your CSV file for the devices, or click on Download CSV template link, open the CSV file on your desktop/laptop computer, replace the template content in the file with your device IDs, then save the file.
6. Click on the Upload CSV button to upload the CSV file with your device IDs.
7. The section following below the button displays a set of configuration parameters depending on the device type selected. Select the suitable toggles and enter the required values by referring to the units and options as indicated in the pop up window to change the device configurations. Please refer to the Device Data & Configuration section for more information on update devices in bulk.
8. Lastly, click on the checkbox if you want to overwrite all the configuration of the devices of the same device type in the group.
9. Click on the Update button to confirm the update in bulk.

API Resources