UnaConnect uses the highly scalable storage on AWS to spool all translated and enriched messages. To ensure service continuity and avoid the loss of any messages, UnaConnect stores all the messages until they are safely delivered to your platform or infrastructure via the selected connectors.
If for any reason, the transmission of these messages could not occur, UnaConnect will follow the retry and storage policies to resend the messages. Both the number of transmission retries and the delay between each retry can be configured in UnaConnect Connectors for each group of devices.
UnaConnect Connectors is designed to work together with Notifications, in which as soon as a failure to transmit is detected in the end user infrastructure, an alert message can be sent to the configured notification recipients. At the same time, UnaConnect executes the retry policy as configured so that once the servers are running again, all the messages received will be delivered to your platform. This ensures a flawless and continuous service without manual intervention.